gms365 is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under applicable data protection laws.
We collect only the information necessary to operate your account, process transactions, and comply with KYC regulations. No excessive data collection — ever.
All personal and financial data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Your data is protected at every step.
gms365 does not sell, rent, or share your personal information with third-party marketers. Your data stays within our secure platform and authorized payment partners only.
You have the right to access, correct, or delete your personal data at any time. Contact our support team to exercise your data rights.
All player data is stored in secure, access-controlled data centers with redundant backups and 24/7 monitoring. Physical and digital security measures protect your information.
gms365 complies with international data protection standards and Indonesian data privacy best practices. We are audited regularly to ensure ongoing compliance.
This Privacy Policy describes how gms365 ("we", "us", "our", "Company", "Platform") collects, uses, stores, protects, and discloses your personal information when you access and use our online betting platform located at https://gms365.cam and all associated services. By creating an account or using any feature of gms365, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the platform immediately.
1.1 Purpose. This Privacy Policy sets forth the principles and practices that govern gms365's collection, processing, storage, and disclosure of personal data. We are committed to maintaining the highest standards of data protection and ensuring that your privacy rights are respected at all times.
1.2 Scope. This Privacy Policy applies to all users of the gms365 platform, including registered players, visitors browsing the website without registering, and individuals who contact our customer support team. It covers all forms of personal data collected through the platform, including but not limited to registration data, transaction records, gameplay logs, and communications with support.
1.3 Key Principles. gms365's data processing activities are guided by the following core principles:
2.1 Controller Identity. For the purposes of applicable data protection laws, gms365 is the data controller responsible for the personal information you provide to us. As the data controller, we determine the purposes and means of processing your personal data.
2.2 Contact for Privacy Matters. If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer at:
3.1 Account Registration Data. When you create a gms365 account, we collect the following personal information:
3.2 Know Your Customer (KYC) Verification Data. To comply with international anti-money laundering (AML) and KYC regulations, we collect additional verification documents:
3.3 Financial Transaction Data. We collect and retain records of all financial transactions processed through your account:
Note on Sensitive Financial Data: gms365 does NOT store your full bank account credentials, passwords, PINs, or CVV codes. Payment transactions are processed through secure third-party payment gateways. We only retain transaction metadata (amount, date, reference number) for reconciliation and fraud prevention purposes.
3.4 Gameplay and Betting Data. To provide gaming services and ensure responsible gaming compliance, we collect:
3.5 Communications Data. When you contact our customer support team, we collect:
3.6 Technical and Usage Data. We automatically collect certain technical information when you access the gms365 platform:
gms365 processes your personal data for the following purposes:
4.1 Account Management. To create, maintain, and manage your player account, including authentication, password resets, and account security notifications.
4.2 Transaction Processing. To process deposits, withdrawals, and in-platform transfers. This includes verifying payment method ownership, reconciling transactions with payment providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja), and detecting fraudulent transactions.
4.3 KYC and Regulatory Compliance. To verify your identity, confirm you are at least 21 years of age, and comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. KYC verification is a legal requirement for all licensed gaming operators.
4.4 Service Delivery. To provide access to sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery) markets, sabung ayam (traditional cockfighting betting), and all other gaming products offered on the platform.
4.5 Bonus and Promotion Management. To administer welcome bonuses, deposit bonuses, cashback offers, and other promotional campaigns. This includes tracking wagering requirements, crediting bonus funds, and enforcing bonus terms.
4.6 Customer Support. To respond to your inquiries, resolve technical issues, investigate disputes, and provide assistance via live chat, email, WhatsApp, or phone.
4.7 Responsible Gaming. To enforce 21+ age restrictions, monitor gameplay patterns for signs of problem gambling, administer self-exclusion requests, apply deposit limits, and provide reality-check reminders. We may proactively contact players who exhibit concerning betting behavior to offer responsible gaming resources.
4.8 Fraud Prevention and Security. To detect and prevent fraudulent activity, unauthorized account access, bonus abuse, collusion, arbitrage betting, and other violations of our Terms & Conditions. This includes analyzing login patterns, bet sizing, and win/loss ratios using automated fraud-detection algorithms.
4.9 Platform Improvement. To analyze aggregated, anonymized usage data to improve platform performance, user experience, game selection, and payment processing speed. Individual player data is not used for these analytics — only aggregate trends.
4.10 Marketing Communications (Opt-In Only). With your explicit consent, we may send promotional emails, SMS messages, or push notifications about new games, special bonuses, and exclusive offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or adjusting your account preferences.
Under applicable data protection laws, gms365 must have a lawful basis for processing your personal data. We rely on the following legal bases:
5.1 Contractual Necessity. Processing is necessary to perform our contract with you (the Terms & Conditions you agreed to when registering). This legal basis covers account management, transaction processing, service delivery, and customer support.
5.2 Legal Obligation. Processing is necessary to comply with legal obligations imposed on gms365, including KYC verification, AML compliance, age verification, and record-keeping requirements under gaming regulations.
5.3 Legitimate Interests. Processing is necessary for gms365's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms.
5.4 Consent. For marketing communications and certain non-essential cookies, we process your data based on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
6.1 No Third-Party Marketing. gms365 does NOT sell, rent, or share your personal information with third-party marketers or advertisers. Your data is used exclusively for the purposes described in this Privacy Policy.
6.2 Payment Processors. We share limited financial transaction data with authorized payment service providers (banks and e-wallet operators) to process deposits and withdrawals. Shared data is limited to the information necessary to complete the transaction (your name, account number, transaction amount, and reference number).
6.3 Game Providers. Certain live casino games and slot machines are provided by third-party studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, Spribe). These providers receive anonymized player identifiers and bet data to deliver game sessions but do NOT receive your full personal information (name, contact details, or financial data).
6.4 KYC Verification Services. We may use third-party identity verification services to validate government-issued IDs and detect fraudulent documents. These services process KYC documents under strict confidentiality agreements and delete data after verification is complete.
6.5 Legal and Regulatory Authorities. We may disclose your personal information if required by law, court order, or regulatory authority. This includes responding to lawful requests from Indonesian law enforcement, tax authorities, or international gaming regulators.
6.6 Business Transfers. In the event of a merger, acquisition, or sale of all or part of gms365's assets, your personal data may be transferred to the acquiring entity. You will be notified via email if such a transfer occurs, and the new entity will be bound by the same privacy commitments.
Important: All third parties that receive your personal data are contractually obligated to maintain the same level of data protection and confidentiality as gms365. We conduct regular audits of our service providers to ensure compliance with data protection standards.
gms365 employs industry-leading technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
7.1 Encryption.
7.2 Access Controls.
7.3 Infrastructure Security.
7.4 Backup and Disaster Recovery.
7.5 Incident Response. In the unlikely event of a data breach that poses a risk to your rights and freedoms, gms365 will notify affected users within 72 hours and provide guidance on protective measures. We will also notify relevant regulatory authorities as required by law.
8.1 Retention Periods. gms365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specific retention periods are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Registration Data | Retained for the duration of your account plus 7 years after account closure (to comply with financial record-keeping regulations). |
| KYC Verification Documents | Retained for 7 years after account closure (regulatory requirement for AML compliance). |
| Financial Transaction Records | Retained for 7 years after the transaction date (tax and audit compliance). |
| Betting and Gameplay Logs | Retained for 5 years after account closure (dispute resolution and responsible gaming compliance). |
| Customer Support Communications | Retained for 3 years after the last communication (service quality and dispute resolution). |
| Marketing Consent Records | Retained until you withdraw consent, plus 1 year for compliance audit purposes. |
| Session and Technical Logs | Retained for 12 months (security and fraud detection). |
8.2 Anonymization. After the applicable retention period expires, personal data is either securely deleted or anonymized (stripped of all identifiers so that it can no longer be linked to you). Anonymized data may be retained indefinitely for statistical analysis and service improvement.
8.3 Account Closure and Data Deletion. If you close your account, you may request immediate deletion of your personal data by contacting support at [email protected]. However, please note that we may be legally required to retain certain data (KYC documents, transaction records) for the periods specified above even after account closure.
Under applicable data protection laws, you have the following rights regarding your personal data:
9.1 Right of Access. You have the right to request a copy of all personal data gms365 holds about you. To submit an access request, contact support at [email protected] with the subject line "Data Access Request". We will provide the requested data in a commonly used electronic format within 30 days.
9.2 Right to Rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your account settings. For changes to KYC documents (e.g., updated ID or address proof), contact support.
9.3 Right to Erasure ("Right to Be Forgotten"). You may request deletion of your personal data under certain circumstances, including:
Please note that we may not be able to delete data that we are legally required to retain (e.g., transaction records, KYC documents).
9.4 Right to Restriction of Processing. You may request that we temporarily stop processing your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
9.5 Right to Data Portability. You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
9.6 Right to Object. You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. You also have the absolute right to opt out of direct marketing at any time.
9.7 Right to Withdraw Consent. Where we process your data based on consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
9.8 Right to Lodge a Complaint. If you believe gms365 has violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
How to Exercise Your Rights: To exercise any of the rights described above, please contact our Data Protection Officer at [email protected] with a clear description of your request. We will respond within 30 days. To protect your privacy, we may ask you to verify your identity before processing your request.
10.1 What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit a website. They help websites remember your preferences, maintain login sessions, and analyze site usage.
10.2 Types of Cookies We Use.
10.3 Cookie Duration. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or until you manually delete them. Most cookies used by gms365 have a maximum lifespan of 12 months.
10.4 Managing Cookies. You can control and delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from using certain features of the platform, including logging into your account. For instructions on managing cookies in popular browsers:
11.1 Age Restriction. gms365 is strictly restricted to individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under the age of 21.
11.2 Verification and Enforcement. All new accounts undergo age verification during the KYC process. If we discover that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and permanently close the account.
11.3 Parental Responsibility. Parents and guardians should monitor their children's internet usage and ensure that minors do not access age-restricted gambling platforms. If you believe a minor has registered an account on gms365, please contact us immediately at [email protected].
12.1 Right to Amend. gms365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated to you via email and/or a prominent notice on the platform at least 30 days before the changes take effect.
12.2 Effective Date. The date of the most recent update is displayed at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
12.3 Continued Use. Your continued use of the gms365 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must discontinue use of the platform and may request account closure and data deletion.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Acknowledgment: By using the gms365 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described herein. Your privacy is important to us, and we are committed to protecting your personal information with the highest standards of security and transparency.
Explore our other policy documents or reach out to our support team if you have questions about how we protect your data.
Your privacy matters. Contact us anytime at [email protected]